Refund Policy

We want you to be happy with every GLOWMANCY book. If a book is not what you expected, you can have your money back.

1. 30-day refund

You can ask for a full refund within 30 days of purchase for any book or individual chapter, for any reason.

2. How to ask

Write to us through the contact page and include:

• the email address you used at checkout;
• the book or chapter you want refunded;
• the order number, if you have it (it is in your receipt email).

Telling us why is optional, but it helps us improve the books.

3. What happens next

• We reply within 3 business days.
• The refund goes back to the original payment method, through our checkout provider.
• Banks usually show it within 5 to 10 business days.
• Once a purchase is refunded, your licence to use that copy ends. Please delete any copies you have saved, and any online access to it is closed.

4. When we may refuse

We may refuse a refund if the request comes more than 30 days after purchase, or if a copy has clearly been shared, resold or published in breach of our Terms of Service, or if refunds are being requested repeatedly in a pattern that suggests abuse.

5. Duplicate purchases and problems

If you were charged twice, bought the same book by mistake, or cannot open your purchase, write to us. We will fix it or refund the duplicate straight away, even after 30 days.

6. Your legal rights

This policy adds to the rights you have as a consumer under the law where you live. It does not take any of them away.

7. Contact

Runistore LLC, Wyoming, USA. Refund requests: contact page.

See also our Terms of Service and Privacy Policy.